Support for Volunteers

We train, support and value our volunteers. These are some of the ways we ensure you feel confident supporting families:


Telephone and Home-visiting volunteers

Home-Start volunteers are thoroughly trained and supported before and during their time with a family, and can expect:

  • an induction to Home-Start’s service
  • a bespoke Course of Preparation, run weekly, before meeting your first family
  • regular support and supervision sessions with the Home-Start co-ordinators
  • agreed out of pocket expenses during training and while you support a family

Trustee volunteers

Trustees are fully inducted into Home-Start before beginning their new role; they will receive:

  • an induction introducing Home-Start’s service and your responsibilities
  • safeguarding training: providing an overview of safeguarding children in Home-Start
  • training on providing a high quality service to families (quality assurance)
  • agreed out of pocket expenses
  • the support of specialist staff within Home-Start Northampton and from Home-Start UK
  • access to Home-Start UK’s intranet – full of information and guidance on running a Home-Start Scheme